Frequently Asked Questions
Find answers to the most common questions about setting up your account, managing your finances, and security.
Opening an account with Sofi Finance takes less than 5 minutes. You simply need to provide your basic personal information, verify your identity with a valid ID, and you can start banking immediately once approved.
No! Our standard checking and savings accounts have zero monthly maintenance fees and no minimum balance requirements. We believe in transparent banking with no hidden charges.
Your security is our top priority. All accounts are fully insured up to standard regulatory limits. We also employ bank-grade 256-bit encryption, biometric authentication, and 24/7 fraud monitoring to keep your funds safe.
Absolutely. You can access your Sofi Finance account from anywhere in the world via our web platform or mobile app. Our credit and debit cards can also be used globally anywhere major cards are accepted.
Our support team is available 24/7. You can reach us via secure message in the app, by email, or by phone. Premium account holders also receive priority phone routing.